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Bingo FAQ's - The most common bingo frequently asked questions

Online Bingo Game FAQs

You can find out everything you ever wanted to know about online bingo UK here at the Littlewoods Bingo FAQ page. From registration, to get started with your first online bingo game, find answers to the most commonly asked questions right here.

New Bingo Player FAQs

How do I register to play Littlewoods Bingo?

To register with Littlewoods Bingo and play your first online bingo game with us, select Join Now from the left menu and fill out the registration form with your details. All your winnings, gifts and prizes will be sent to the name and address you provide so it is important that you fill out your details carefully and accurately to successfully start playing bingo online.

How do I change or update information?

You can correct or update your details at any time by clicking the edit account button on any page of the Littlewoods Bingo site when you are logged in. You can also send any detail changes to customer service and we will make the adjustments for you. For security reasons changes to credit or debit card details must be made through customer support.

How do I log in to Littlewoods Bingo?

Use your username and password to login. You can choose an individual username and password at registration and the details will be sent to your email address in a welcome mail. You can then use these details to login through the express login box on the Littlewoods Bingo home page and start playing online bingo games.

How do I start playing online bingo?

Once you have registered your details, select play now and deposit funds into your account. We will give you a free £1 Welcome Bonus to start you off on your first online bingo game with Littlewoods Bingo. Once you deposit funds in your account we will match any amount you deposit up to £125 with our 100% Cash Match; letting you play free bingo online!

Can I play for Littlewoods Bingo online free?

All new players can play free bingo online with our £1 Welcome Bonus. All you need to do is register and then activate your online bingo account by clicking the link sent to you in your welcome email.

What do I do if I forget my Bingo Username or Password?

If you forget your Littlewoods Bingo password all you need to do is click on “I've forgotten my password” in the express login box. You can then request your password to be sent to you by filling in your Username and Security Word. Alternatively, you can contact the Littlewoods Bingo customer support.

If you have forgotten your Username please contact customer support for assistance.

Our customer support team is available to answer any queries or problems you may have 24 hours a day. You can email us on support@littlewoodsbingo.com or contact us by phone on 0800 376 56719.

More online bingo FAQs

Security and Privacy

Is it legal to play online bingo?

You must be over 18 to play online bingo in the UK. If you do not live in the UK, you should check the laws for your particular country or state before playing online bingo games.

Any activity by players found to be under 18 will be declared void and no winnings will be paid out. Littlewoods Bingo will do our best to ensure that we do not permit under 18’s to play bingo online. See terms and conditions for further details.

When I log in will my real name remain anonymous?

Yes. All your personal information is kept confidential. When you log in to play your first online bingo game at Littlewoods Bingo you will be asked to choose a player name and this will be the name displayed to other online bingo players.

Is my privacy respected?

Yes. In order to be registered, all online gaming sites must adhere to strict privacy guidelines. The Littlewoods Bingo privacy policy ensures we remain committed to the security of your banking details.

Is my personal data safe and secure?

Yes. Littlewoods Bingo ensure that all your personal information and transaction details and history are kept safe and secure by using Thawte's 128 bit Security Certificate, the best internet security certificate available on the market. It is constantly updated to the latest version. You can visit www.thawte.com for more information

We use secure techniques to keep your banking details safe. Your information is submitted on heavily encrypted pages, and cannot be obtained by anyone.

How will my transactions appear on my statement?

If you have purchased using a credit or debit card, your transactions will appear as “St Minver Limited”.

Banking

How do I fund my Littlewoods Bingo account?

Once you have registered to play online bingo with Littlewoods, simply log in and click on My Account. You will be given different funding options to choose from. Select the option that suits you best and the amount you wish to deposit. Your account will be updated with the new funds as soon as the transaction has been verified.

What is the minimum/maximum amount I can deposit to start playing bingo?

Each separate deposit must be at least £10 and no more than £1,000. You can make up to 10 deposits in any one 24 hour period.

Can I play online bingo using a credit card not in my own name?

You can only use a card that is registered to the same name and address you used to register with Littlewoods Bingo. This is in order to protect the security of all our players and to prevent any fraud.

When can I request a payout?

Simply click on the red cash withdrawal button at the right of the screen and enter your card details and the amount you wish to withdraw.

The minimum amount you can withdraw is £10, except in the case of a final withdrawal to close an account. You can only make one withdrawal per 24 hour period and any withdrawal request for an amount exceeding £600 may require proof of identity.

If you wish the withdrawal to go straight to a credit or debit card, it must be the same card that you registered with and with which you have deposited funds.

Bonuses

What is a Bingo Bonus?

Bingo bonuses are gifts that you can earn playing online bingo games here at Littlewoods Bingo. The gifts come in the form of free money into your online bingo account. Bingo bonuses are also given as prizes in chat games, tournaments, contests and other events we offer in our online bingo community.

Bingo bonuses give you the opportunity to play free bingo online. You can’t take them out as cash, but you can of course take any winnings you earn out as cash.

In order to be eligible for your bingo bonuses and to avoid any abuse, the following requirements must be fulfilled:

  • You must have deposited funds into your online bingo account within the last 30 days. (This does not apply to the free £1 Welcome Bonus which is given upon registration.)
  • The amount in bonuses won during the chat games will not exceed the deposit bonus percentage you are eligible for.
  • Deposit bonuses must be qualified before they can be used for playing. Please see the promotions terms and conditions for the qualifying requirements for each type of Bingo Bonus.
  • If a player attempts to withdraw all or part of their deposit before the criteria for a deposit bonus has been met the player will forfeit the entire deposit bonus.

You can find out what the current bonuses are and how much bonus you are eligible to receive for each deposit on the promotions page. Claim your bingo bonuses today to play free bingo online at Littlewoods Bingo!

Game Play

What rules do I have to abide by?

You can read all the rules for bingo games and chat in terms and conditions and online bingo etiquette. Our chat masters are here to keep an eye on things during chat games and chat and our customer service team are here to answer any queries you have at any time.

How can I trust the games to be fair?

Online bingo games use a Random Number Generator (RNG) to select the numbers called, so the results are always random and fair.

Our software provider, Parlay Entertainment, ensures that every single game is truly random. We would be in breach of our license if we were even able to change the RNG.

What happens if I lose connection during an online bingo game?

Don’t worry. If you lose your connection during a game of online bingo, the game will be played out automatically on the servers and your balance will be adjusted accordingly.

How do I play / purchase strips for bingo?

You must be registered with Littlewoods Bingo and have funds in your player account in order to purchase bingo cards and play an online bingo game.
Take a look at get started with Littlewoods Bingo for full details of how to register with Littlewoods Bingo, purchase strips and play.

Is there always a winner?

Yes. Online bingo games always have a winner. Their names will be posted on the winner’s board in Littlewoods Bingo Community along with the prize won.

What happens if there is more than one bingo winner?

If there is more than one winner, the bingo cash prize will be divided equally between all the winners. If one player gets Bingo on two cards they will receive two times the value of the divided share of the prize.

What games, apart from bingo, do you offer?

There are many different games to play at Littlewoods online bingo. You can choose from a number of games in addition to bingo, including video poker games, slot machines and Keno.
Video Poker is a combination of poker and slot machines and the aim is to have a better hand than the “house” or system. When you start the game you will be offered 5 cards. You must decide which cards to keep and then click on Deal. If your hand is better than the house’s then you win that game.

With slots the aim is to line up three or more of the highest value symbols in a reel. The game is similar to the popular Las Vegas slot machines. A winning combination will win you the pot, the amount of which is dependant upon how much money you wagered.

Keno is one if the oldest lottery games and predates bingo. Keno is easy to follow and popular at Littlewoods Bingo. You must simply pick 2-10 lucky numbers on your Keno cards and aim to match as many as possible with those dropped by the ball blower.

Chat

How do I chat to other Players?

Simply select one of the chat rooms to enter, type your message in the space at the bottom of the screen beneath other the other players’ messages and click “send”. See bingo chat jargon and bingo chat games for more information on chat.

What is a Chat Master?

A chat master is the person responsible for a chat room who makes sure everything runs smoothly. The chat master (also called chat monitor or chat moderator) will usually type in capitals and/or bright, bold font to differentiate themselves from other players. Their player name will include the letters CM. See our online bingo glossary and bingo chat jargon for more definitions of online bingo terms.

What rules do I have to abide by in Chat?

There is a great sense of community among online bingo players so to keep the atmosphere fun and friendly it is important to abide by etiquette guidelines. See our online bingo etiquette section to familiarise yourself with the rules and etiquette of online bingo chat.

Miscellaneous

What sort of people play bingo?

Bingo is increasingly enjoyed by male and female players of all ages and Littlewoods online bingo is no exception to this. See this BBC bingo article about the growing popularity of bingo among a range of players, then play free bingo online by signing up to Littlewoods Bingo today.

What should I do if I think I have a gambling problem?

Littlewoods online bingo is committed to taking every reasonable step to encourage fun gambling and discourage problem gambling. Find information on playing online bingo responsibly, and view all the steps we take towards discouraging excessive gambling, at Responsible Gambling. For help and support if you think you have a gambling problem, visit Gamcare.

Can employees or family members of employees play the Littlewoods online bingo?

No. Although all our internet bingo games are fair and cannot be influenced by players, promotions must be kept secure and so anyone who may have inside knowledge of promotions is not allowed to participate in Littlewoods games.

Can I speak directly to a member of staff on the phone rather than online?

Yes, you can call our customer service team on 0800 376 56719. Our lines are open 24 hours a day, 365 days a year.

You can also write to Littlewoods Bingo c/o St Minver Limited, Suite 812 Europort, Gibralter

or email support@littlewoodsbingo.com.

If your online bingo FAQ is not currently listed in our help section then it might be added in the future following your enquiry.

Hopefully our FAQ’s have answered all your online bingo questions and more. Take advantage of our sign-up bonus and play a free bingo game online here at Littlewoods Bingo today.